![]() ![]() ![]() Co-organized by the DMA and the Van Gogh Museum, this groundbreaking presentation will premiere in October in Dallas, the only North American venue, and then travel to Amsterdam. Want to stay ahead of the art world? Subscribe to our newsletter to get the breaking news, eye-opening interviews, and incisive critical takes that drive the conversation forward.Van Gogh and the Olive Groves is the first exhibition dedicated to the legendary artist's important olive grove series, produced in Saint-Rémy-de-Provence in the final year of his life. “I am one of the people who bought a ticket to ‘Van Gogh: The Immersive Experience’ not knowing that there were two different experiences,” he says. On the other hand, spokespeople tell Artnet News that “our general policy is to refund users that complete a purchase accidentally, as well as to support those that require assistance due to change of dates or other needs.”Īnderson did eventually get her money refunded, which she said Fever reps told her they do under exceptional circumstances.Īrtnet News’s own critic, Ben Davis, who’s been assigned to cover the immersive Van Gogh phenomenon, was among the confused. Tickets to “Van Gogh: The Immersive Experience” are non-refundable, according to the FAQ page. Somebody ought to say, ‘This isn’t kosher.'” “I felt like Fever was poaching customers by having such similar titles. “Who’s mimicking who?” she told Artnet News in a phone interview. When she bought tickets for Fever’s event, she thought she was going to get the Emily in Paris experience. Lorraine Anderson, of Brewster, New York, 50 miles north of Manhattan, figured she had found a great anniversary present when she saw some friends posting about a Van Gogh light show on Facebook. Since Fever is now working to resolve those complaints, the BBB has changed the rating to “No Rating,” or NR. The takeaway is, you have to do your research to know what it is that you’re purchasing.”Īfter 55 complaints over the last 12 months, Fever at one point had an F rating with the BBB. “Maybe it’s as a result of the pandemic and people wanting to get out into experiences where they will be social distancing. “The key thing is there’s so many Van Goghs,” said Claire Rosenzweig, president and CEO of the BBB of Metropolitan New York, told Artnet News. ![]() Many customers who purchased tickets to “Van Gogh: The Immersive Experience” are angry at being tricked by what they perceive to be a knock-off Van Gogh experience, and not the one connected to Emily in Paris. Photo courtesy Van Gogh: The Immersive Experience.Ĭonfusion about the two shows has resulted in a surge of complaints about Fever to the BBB. Promotional image for Van Gogh: The Immersive Experience. Tickets range from $25 for kids at off-peak hours to $65 for adults at certain hours VIP tickets include a VR feature. It, too, opens in June its location is also, as yet, a secret. It opens June 10 at a top-secret venue with “500,000 cubic feet” of projections “in the heart of NYC.” Tickets will run you $40 at off-peak hours, $50 peak.īut don’t confuse this with “ Van Gogh: The Immersive Experience,” an entirely different light show that has toured the world, produced by a company called Fever. One is “ Immersive Van Gogh,” which boasts a connection to Massimiliano Siccardi, the Italian director behind the Atelier des Lumières Van Gogh experience. If you are in New York City, you will soon have the choice between two competing experiences. ![]() Such installations have already sold millions of tickets abroad, but the trend was kicked into high gear in the United States when the Van Gogh-themed light show from Paris’s Atelier des Lumières was featured as a romantic destination in the Netflix show Emily in Paris. Buyer beware! That’s the message from the New York Better Business Bureau (BBB) when it comes to immersive Van Gogh experiences.Īs Artnet News previously reported, no fewer than three companies are currently on a mission to bring large-scale projected images of paintings by the Dutch master to cities across the U.S. ![]()
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